Privacy Policy

At PetSquad, we value your privacy and are committed to protecting the personal information you share with us on our app. We adhere to industry best practices to ensure your data is secure. Any updates to this policy will be communicated through your provided contact details and made available on our website and mobile application.

This Privacy Policy outlines how we at PetSquad collect, use, and safeguard the data you provide through our app or website. We employ advanced security measures to protect your information from unauthorized access.

1. Contact Information

1.1 Personal Information

• When you sign up for PetSquad, we may collect the following personal information:
  1. 1. 1. Name
        2. Email address
        3. Phone number
        4. Profile photo (optional)
        5. Payment information (if applicable)

1.2 Pet Information

• To customize your experience, we may collect details about your pets, including:

1. 1. 1. Pet name
      2. Breed
      3. Age
      4. Health records
      5. Vaccination history
      6. Photos of your pet

2. How We Use Your Information

• We use your information to:

1. 1. 1. Create a customized profile on the app
      2. Enhance your navigation and user experience
      3. Help you find relevant information quickly
      4. Notify you about special offers, discounts, and personalized content

3. Consent

• By providing your personal and pet information, you consent the PetSquad app to collect and use of this data for customizing searches, billing, delivery, and notifications. This information will also allow us to contact you in case of technical difficulties.
• You have the option to opt in or out of promotional communications such as newsletters and special offers. We do not share, sell, or trade your data with third-party agencies, subcontractors, or service providers without your explicit consent.

4. Access

• Please ensure that the personal data you provide during sign-up is accurate. You can edit or update your information at any time inside the app.

5. Disclosure of Your Information

• We will not disclose your personal information to third parties, except to our affiliates and service providers. All affiliates are bound by confidentiality agreements and are prohibited from using your personal data for any purposes other than those for which they were engaged.
• PetSquad app may only disclose your personal information, without prior notice, if required by law, for national security, defense, public safety, or if such action is deemed necessary in good faith to comply with legal obligations.

6. Data Location

• The location data collected by the app refers to the geographical location of your electronic device, including your IP address and GPS coordinates. This data is used to help you find nearby professionals, pet homes, pet stores, and other relevant services. Your location data will be used if location sharing is enabled.

7. Changes to This Privacy Policy

• PetSquad reserves the right to update this Privacy Policy periodically based on customer feedback or changes in service agreements. Any revisions will be marked as “last updated.” We encourage you to review this document regularly to stay informed about any updates.

8. Enforcement

• If you believe there has been a breach of privacy or non-compliance with the principles outlined in this policy, please contact us via email with “Privacy Policy” in the subject line.

9. Contact Us

• If you have any comments, questions, or concerns about our privacy and security practices, or if you require technical or customer support, please reach out to us at:
  • • Email: support@thepetsquad.in